Life Storage - Mountainside

Price and customer service are great! The hallways could use some sweeping every now and then.

- Liz, 03/29/2022

I’ve called several times with questions even during office hours but get voicemail. I was locked out one night, oh well. Didn’t get a return call until the next day. Called at 3:50 pm during office hours on a weekday to make sure I’d have access on Christmas Eve since we stores our presents there, no return call until the next day. I got another apologetic voicemail from them. I returned the call within minutes from their call, but nobody answered at 11:30 am. I don’t sit by a phone in an office all day. My phone is off while I teach. It is very frustrating that this facility doesn’t pick up the phone even during daytime hours or call back until the next day. Never again. I will shop around next year for a differently owned facility and ask a lot of questions prior to my rental.

- Gins Walsh, 12/24/2021

This storage facility has a very nice manager, who I believe is named May. She is very supportive and the facility seems to be run well. I had no problems except for there being some dirt around the elevator unit.

- Kevin McDermott, 08/04/2021