Business Communication: In Person, In Print, Online (10th Edition)
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Individual X's communication skills, both oral and... more
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Verbal BarriersUse of jargon.Inadequate vocabulary... more
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In communication, feelings have a significant role... more
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Generally, personal, face-to-face communication ... more
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The need for the communication is to clarify the ... more
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Student X's strengths are clarity of expression, ... more
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The story picked for discussion is the cyclonic ... more
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The news story about the cyclonic storm is ... more
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Organization Chart with three levels of ... more
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Information received over the company's grapevine:... more
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Verbal BarriersThe boss's misunderstanding of the ... more
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Verbal BarriersMisinterpretation of the sales ... more
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Verbal BarriersUse of jargon. The men hail from ... more
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SituationDuring a wage settlement with the worker'... more
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First MailHey Dude, Saw yday's F1 race man ? ... more
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Example : A company's newsletter in print ... more
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Groz, Gurgaon, India is Individual X's favorite ... more
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AudienceCommunication Medium (or Media)Rationale ... more
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The offer has been received by letter. Reply to ... more
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To: LJFrom: KSSubject: Confidential: Department ... more
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The example of IHOP's business communication ... more
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The policy for the activity can be drafted by ... more
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The customer is responsible The customer cannot ... more
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It is ethically incorrect to steal L & W's ... more
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(a) Individual X advises the friend who ... more
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Customer service standardsBe courteous to all ... more